The Smartermail email user password policy is in place to prevent Smartermail user email accounts from being compromised from a weak password. When an account is compromised it will be used to send spam from our email server. The policy is listed below.
Minimum Password Length must be 8 characters
Require a number in the password
Require a capital letter in the password
Require a lower case letter in the password
Require a symbol in the password
Require password does not match username
If you are trying to setup or modify your email user and have problems doing it please check that your password is in compliance with our policy.
We have a zero tolerance spam policy, it is your responsiblity as a client to safeguard your email account and password. If your computer ever gets a virus, worm, spyware or malware please clean your computer and reset your email passwords as a precaution.