Smarter Mail user password policy

The Smartermail email user password policy is in place to prevent Smartermail user email accounts from being compromised from a weak password. When an account is compromised it will be used to send spam from our email server.  The policy is listed below.

Minimum Password Length must be 8 characters

Require a number in the password

Require a capital letter in the password

Require a lower case letter in the password

Require a symbol in the password

Require password does not match username


If you are trying to setup or modify your email user and have problems doing it please check that your password is in compliance with our policy.

We have a zero tolerance spam policy, it is your responsiblity as a client to safeguard your email account and password. If your computer ever gets a virus, worm, spyware or malware please clean your computer and reset your email passwords as a precaution.


  • 6 Users Found This Useful
Was this answer helpful?

Related Articles

Shared hosting email hard disk space

Shared hosting email plans have a default hard disk space of 1GB. Email hard disk space can be...

Bounced email policy

Our shared hosting plans have a policy for bounced, or undeliverable emails. We throttle email...

Shared hosting email maximum message size allowed

Shared hosting email plans allow you to send a maximum of 10MB per email. The 10MB limit includes...

Default email user box size

The default WebSecureStores email user box size is 200MB per user if you have a Helm account or...

Send Email code for Asp.Net site

Please save this code to your wwwroot folder as sendmail.aspx:You need to change the usernames...